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World-leading review scores win

World-leading review scores win award

Potter’s Oceanside Motel receives world-leading Gold Award score of 4.9 in Hotels.com Loved by Guests Awards 2017.

 

Forget an over-water bungalow in the Maldives or a view of the Eiffel Tower in Paris, according to millions of review scores worldwide, it seems that old-fashioned friendly service and a good night’s sleep is what guests truly crave when on vacation.

Hotels.com published a list of winners of their yearly Loved by Guests Awards, which recognize hotels all around the world that receive the best review scores from their guests. To receive a gold award, properties must have received an average customer review score of 4.7 or higher, based on a minimum of 50 reviews as of December 31, 2016.

These awards revealed that no hotel in Australia has a higher rating than Potter’s Oceanside Motel in Mackay, and only one other property worldwide matched their review score of 4.9 out of 5.

To find this year’s best of the best, the travel experts analysed millions of guest reviews, with 2500 hotels across 87 countries being recognised as truly outstanding.

Hotels.com marketing manager for Australia and New Zealand, David Spasovic, said: “When today’s mobile-savvy travellers are thinking of heading to Queensland for a mid-winter escape, they should look no further than the 1,000 hotel winners in the Loved by Guests ‘best for’ categories.”

“The Loved by Guests Awards celebrate those top-notch hotels that guests loved and want to share with others. We’re seeing a shift in reviews becoming a more powerful influence than official star ratings, especially as these can be read instantly on travellers’ smartphones on the go.

“With over 25 million trusted, genuine guest reviews on the Hotels.com website, there’s no doubt that we can offer travellers inspiration when daydreaming about their next trip away, but also help travellers make informed decisions on the best hotels for them,” he said.

Potter’s Oceanside Motel manager, Richard Condon, said that it was pleasing to receive high accolades from guests.

“It is wonderful to receive recognition for the hard work that happens behind the scenes and is a testament to the positive attitude of our team. From the housekeeping staff to admin and our restaurant staff, everyone here goes above and beyond to ensure guests are well looked after.

“This award means a great deal to us because the judges have been our guests,” he said.

About Potter’s Oceanside Motel: A stroll away from the soft sand of Town Beach, Potter’s Oceanside Motel in Mackay boasts an enviable East Mackay location. With a fresh designer décor, modern amenities and quality furnishings, each room at is tastefully appointed with a king-sized bed and superior comfort in mind. An on-site restaurant provides affordable cooked-to-order breakfasts and barista-made coffee. It is also Mackay’s only motel to have a Tesla car charger on-site. Complimentary unlimited Wi-Fi, late check-outs on Sundays, Airport and CBD transfers and a gym membership are inclusions all offered free-of-charge. Whether your visit is for work or play, you can be assured your room will provide the space and comfort you desire for a great night’s sleep.

 

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INDUSTRY RECOGNITION AWARDS